FAQ

Choose your preferred city (Utrecht, Amsterdam or Rotterdam), select the duration of your rental, the desired bike and your choice of pedals during the checkout process. After booking, you will need to send one ID via email. You will receive the access details one day before the pick-up date. The bike can be picked up at our secure location, which is open from early in the morning (6:30 am) until late in the evening (22:30 pm).

Sure! We offer regular flat pedals with our bikes, which can be used with regular shoes. If you prefer to use clipless pedal shoes, we also offer shoe rental for an additional fee. To arrange this, please contact us via email.

The following accessories are included in our bike rental:

• Bicycle helmet

• Adjustable saddle

• Front and rear lights

After booking, please send an ID to confirm your reservation. You will receive the access details one day before the pick-up date. Use this code to unlock the bike at the designated location and start your ride. You do not need an app or internet connection to access the location.

We offer a varied selection of racing bikes and road bikes from renowned companies such as Trek, Giant and Specialized. All our bikes have aluminium frames, often with carbon forks, to ensure a comfortable and smooth ride

Absolutely! You can pick up your racing bike from 6:30 in the morning and return it until 22:30 in the evening. In many cases, pick-up is even possible the evening before your rental period – handy if you want to get going early. This gives you maximum flexibility, without the stress of office hours.

Our customer service team is available between 9am and 5pm to answer any concerns or questions via phone call, email or WhatsApp. We are also available until 10pm on WhatsApp for emergencies regarding pick up and drop off.